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The managing traffic, selling tickets or subscriptions, scheduling consultations, and guidance are all daily services that are now digitized. Manufactures are enhancing their vehicles with apps and connected IoTs. StarDust is regularly relied on by both service publishers and builders for QA and UAT.
Thalys launched a conversational chatbot to help their customers. Thalys entrusted StarDust test their chatbot on a large scale in order to assess the quality of the chatbot’s answers. StarDust was also asked to perform functional and ergonomic testing to ensure interaction with the chatbot would not lead a poor user experience. We called on our crowdtesting community, We Are Testers, to carry out this testing campaign.Read the case study now