The major players in the energy sector have turned to the development of applications and Internet of Things (IoT). Having developed a quality customer service approach, these large organizations have called on StarDust to test their innovations in terms of function and feel.
Customer service is the foundation of successful businesses in each and every sector. For Direct Energie, great service is more than providing energy to 2.6 million clients. It’s also about quickly meeting all of their clients’ needs and questions. Therefore, Direct Energie developed an app allowing the daily management of energy supply services. To ensure a perfect user experience across all devices used, Direct Energie solicited the QA and UAT expertise of Stardust Testing.Read the case study now